Technology Khabar १ असार २०७८, मंगलवार
काठमाडौं ।
Satkar mobile app is an innovative solution powered by The Peak Hospitality Pvt. Ltd. and developed by Nepal Ultimate Solutions (NUS) to address challenges in the hospitality industry.
The pandemic took its toll on the majority of industries and hospitality is one of the many that’s still struggling to recover from it.
After various brainstorming sessions and long hours of planning, capable minds at The Peak Hospitality came up with the idea of Satkar – a touch-free solution to revive the hospitality sector.
Satkar is an attempt to introduce a brand of international standard in the hospitality sector of Nepal. With the idea that safety is a new luxury, the Satkar team believes that a touch-free solution is how tourism can survive in the future.
About Satkar Mobile App
This innovative Nepali product addresses the 7 touch points for guests from their arrival to departure. These touch points are:
Through the mobile app, users can navigate through a smooth and automated customer journey without manual intervention in any of these touch points.
Depending on the hotel size and capacity, every operation can be automated from the mobile app.
Touch-Free solution to ensure safety
From turning the air conditioning and paying for the stay to filing complaints and ordering hotel vehicles, Satkar mobile app eliminates human contact to ensure safety.
Reduction of hotel operation ration by one-fourth
Even with no or lesser human intervention, the mobile app increases hotel operation efficiency and reduces operation ratio by one-fourth.
With error-free and quick performance, the app aims to uplift hotels that are struggling in terms of operating costs.
Satkar mobile app is the answer for hotel owners and management staff looking to restart after the pandemic.
Customizable management system
Satkar also combines the features of a Property Management System (PMS) in the sense that it is highly customizable. It can cater to the operation of a 20-rooms hotel to a 5-star hotel.
The ability to automate all tasks from booking to departure makes it different from other popular booking portals.
Usage and Security
At a time when privacy is a priority, the mobile app follows international safety parameters to keep the personal credentials of guests secure.
Satkar allows usage on both ends – user and admin. On the admin side, the app can systematically manage hotel operations such as:
There are different views in the management system for staff depending on the authorization, which means improved security.
The capable team at NUS is in charge of providing support.
Other Features
Satkar hotel management system can facilitate real-time monitoring and inventory management for hotels. Its features include managers report generation, room service automation, IRD verified billing system, streamlined accounts, customized check-in/check-out templates, and so on.
Future Plans
Satkar mobile app is a Nepali innovative product that has great potential in the international market. Plans to promote the system in the foreign hospitality market is in the pipeline.
प्रकाशित: १ असार २०७८, मंगलवार
